Skip to main content
6
  • No Cost EMI on Apple Products Now get your favorite Apple products with No Cost EMI Schemes

  • 10% Cashback Upto Rs.5000* on AC & Ref Get Cashback Upto Rs.5000* on purchase of Air Conditioner or Refrigerator

  • Nothing Phone (2a) EMI starts at Rs.1,682* only* on Nothing Phone (2a)

  • Instant Personal Loan Get an Instant Personal Loan now for upto Rs. 25 Lakhs!

  • Instant Pre-approved Offers Apply for Pre-approved loans in just 5 mins with Zero documentation!

  • HDB ontheGo App One application to view & manage your loan account & also apply for new loan

Download App
6
  • No Cost EMI on Apple Products Now get your favorite Apple products with No Cost EMI Schemes

  • 10% Cashback Upto Rs.5000* on AC & Ref Get Cashback Upto Rs.5000* on purchase of Air Conditioner or Refrigerator

  • Nothing Phone (2a) EMI starts at Rs.1,682* only* on Nothing Phone (2a)

  • Instant Personal Loan Get an Instant Personal Loan now for upto Rs. 25 Lakhs!

  • Instant Pre-approved Offers Apply for Pre-approved loans in just 5 mins with Zero documentation!

  • HDB ontheGo App One application to view & manage your loan account & also apply for new loan

HDBFS - Celebrating Customer Service Week

HDBFS - Celebrating Customer Service Week

HDBFS - Celebrating Customer Service Week

Customer Centricity has always been HDB's top priority to bolster this strong facet, HDB has launched an innovative initiative called "Customer Service Week".

This initiative follows a pattern of One Week = One State.

To add further, the initiative aims to create awareness amongst walk in customers on HDB's various Self -Service tools that customers can use to manage their loan account or apply for a new loan, digital payments options available, grievance mechanism and RBI's Internal Ombudsman Scheme

A customer feedback is also be taken to gauge the quality of service provided and expected, bringing in continual improvement.

Schedule for Customer Service Week

SR NO. STATE REGION MONTH DATE STATUS
1 ASSAM / MEGHALAYA / TRIPURA EAST APRIL '24 8th - 12th COMPLETED
2 TELANGANA SOUTH APRIL '24 15th - 20th COMPLETED
3 MADHYA PRADESH WEST APRIL '24 22nd - 27th COMPLETED
4 PUNJAB / CHANDIGADH / J&K NORTH MAY '24 06th - 10th COMPLETED
5 WEST BENGAL / SIKKIM EAST MAY '24 13th - 18th COMPLETED
6 TAMILNADU / PUDUCHERRY SOUTH MAY '24 20th - 25th COMPLETED
7 GUJARAT WEST JUNE '24 3rd - 7th COMPLETED
8 DELHI NCR NORTH JUNE '24 10th - 15th SCHEDULED
9 KARNATAKA SOUTH JUNE '24 17th - 22nd SCHEDULED
10 ANDHRA PRADESH SOUTH JULY '24 1st - 5th SCHEDULED
11 MAHARASHTRA / GOA WEST JULY '24 8th -12th SCHEDULED
12 ODISHA EAST JULY '24 15th - 20th SCHEDULED
13 HARYANA NORTH JULY '24 22nd - 27th SCHEDULED
14 RAJASTHAN WEST AUGUST '24 5th - 9th SCHEDULED
15 KERELA SOUTH AUGUST '24 12th - 17th SCHEDULED
16 BIHAR / JHARKHAND EAST AUGUST '24 19th - 24th SCHEDULED
17 HIMACHAL PRADESH / UTTARAKHAND NORTH SEPTEMBER '24 2nd - 6th SCHEDULED
18 CHHATISGARH WEST SEPTEMBER '24 9th - 14th SCHEDULED
19 UTTAR PRADESH NORTH SEPTEMBER '24 16th - 21st SCHEDULED
SR NO. STATE REGION MONTH DATE STATUS
1 TELANGANA SOUTH SEPTEMBER '23 11th - 16th COMPLETED
2 MADHYA PRADESH WEST SEPTEMBER '23 18th - 23rd COMPLETED
3 ASSAM EAST OCTOBER '23 3rd - 6th COMPLETED
4 DELHI NCR NORTH OCTOBER '23 9th - 13th COMPLETED
5 TAMILNADU SOUTH OCTOBER '23 16th - 21st COMPLETED
6 MAHARASHTRA / GOA WEST NOVEMBER '23 6th - 10th COMPLETED
7 PUNJAB / CHANDIGADH NORTH NOVEMBER '23 20th - 25th COMPLETED
8 WEST BENGAL EAST DECEMBER '23 4th - 8th COMPLETED
9 ANDHRA PRADESH SOUTH DECEMBER '23 11th - 16th COMPLETED
10 GUJARAT WEST DECEMBER '23 18th - 23rd COMPLETED
11 SIKKIM / MEGHALAYA / ORISSA EAST JANUARY '24 1st - 5th COMPLETED
12 HARYANA NORTH JANUARY '24 8th - 12th COMPLETED
13 KARNATAKA SOUTH JANUARY '24 15th - 20th COMPLETED
14 RAJASTHAN WEST FEBRUARY '24 5th - 9th COMPLETED
15 UTTAR PRADESH NORTH FEBRUARY '24 12th - 17th COMPLETED
16 BIHAR / JHARKHAND EAST FEBRUARY '24 19th - 24th COMPLETED
17 KERELA SOUTH MARCH '24 4th - 8th COMPLETED
18 CHHATISGARH WEST MARCH '24 11th - 16th COMPLETED
19 HIMACHAL PRADESH / UTTARAKHAND NORTH MARCH '24 18th - 23rd COMPLETED

HDB Financial Services Ltd. or its representatives NEVER ask for any payments to process loans. know more

© HDB Financial Services Ltd. All rights reserved