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HDB Financial Services

HDB Financial Services (HDBFS) is a leading Non-Banking Financial Company (NBFC) that caters to the growing needs of an Aspirational India, serving both Individual & Business Clients.

Incorporated in 2007, we are a well-established business with strong capitalization. HDBFS is accredited with CARE AAA & CRISIL AAA ratings for its long-term debt & Bank facilities and an A1+ rating for its short-term debt & commercial papers, making it a strong and reliable financial institution.

Our lines of business include – Lending and BPO Services.

HDB Financial Services (HDBFS) is a leading Non-Banking Financial Company (NBFC) that caters to the growing needs of an Aspirational India, serving both Individual & Business Clients.

Incorporated in 2007, we are a well-established business with strong capitalization. HDBFS is accredited with CARE AAA & CRISIL AAA ratings for its long-term debt & Bank facilities and an A1+ rating for its short-term debt & commercial papers, making it a strong and reliable financial institution.

Our lines of business include – Lending and BPO Services.

  • lending

    Lending

    We offer a wide range of secured and unsecured loans to our customers. We provide a one-stop-shop for all requirements, be it loans, investments or protection. We have quickly grown to have more than 1300 Branches spread across 24 States & 3 Union Territories.

  • Bpo-service

    BPO Services

    Our BPO services division delivers back office services such as forms processing, documents verification, finance and accounting services and correspondence management. We also deliver front office services such as  Contact center management, Outbound marketing and collection services.

  • Vision, Mission & Values

    Living our Values @ HDB Financial Services Limited

    We, at HDB Financial Services Limited, strive to uphold our core values in every action we take. Our values define our culture. They are Integrity, Collaboration, Agility, Respect, Excellence & Simplicity. These values are the foundation of everything we do, from how we interact with each other to how we serve our customers. When it comes to describing our company values, our leaders are very clear in stating what, how and why of living our values in letter and spirit, in this video.

    Vision

    To Be India’s most Admired NBFC; Through Great Execution, Driving Simplicity & Developing Humility

    Mission

    To deliver innovative products and services to cater to the growing needs of an Aspirational India, serving both Individual & Business Clients

    Values

    Integrity

    We ensure that the highest standard of professional conduct is embedded in every corner of the Organization. It defines how we go about our business, treat our people, customers and stakeholders.

    • We are transparent and ethical in the way we conduct ourselves.
    • We are honest and fair and base our conclusions on facts.
    • We have a strong moral code and take responsibility of our actions.

     

    Respect

    As we continue to increase our reach in every corner of the country, we value those who work with us and the contributions that they make to our business.

    • We respect our people's individuality and diversity.
    • We conduct ourselves in a manner that reflects the spirit of inclusion and humility.
    • We treat all our customers, employees and stakeholders with respect and empathy.

     

    Excellence

    In our journey of becoming India’s most admired NBFC, we want to excel and set high standards in every aspect.

    • We aim to execute flawlessly and deliver the highest quality of service and value through simple relevant solutions.
    • We challenge ourselves to meet our goals and pursue excellence.
    • We consistently strive to exceed the expectations of our customers, colleagues and stakeholders.

     

    Simplicity

    We keep our customers, employees and stakeholders at the heart of everything we do.

    • We focus on removing complexities.
    • We deliver solutions that are simple and relevant.
    • Our communication, policies and processes are simple to understand and easy to follow.

     

    Collaboration

    We believe success is achieved not by any one individual but by teams that work together.

    • We operate in a spirit of collaboration and teamwork.
    • We support and encourage people to use their expertise and experience to solve everyday challenges.
    • We embrace a mindset of openness and trust that helps in breaking silos.

     

    Agility

    We proactively respond to the changing market environment and the evolving needs of our customers.

    • We strive to deliver the highest sustainable standards through efficient and timely execution.
    • Our speed of action reflects our readiness to continuously improve and our openness to change and discovery.
    • We are flexible and constantly looks for ways to enhance efficiencies.

  • parent-company

    Parent Company

    HDB Financial Services Limited is a subsidiary company of HDFC Bank.

    For more information visit: www.hdfcbank.com

    Disclosure

    "The company is having a valid Certificate of Registration dated 31.12.2007 issued by the Reserve Bank of India under Section 45 IA of the Reserve Bank of India Act, 1934. However, the RBI does not accept any responsibility or guarantee about the present position as to the financial soundness of the company or for the correctness of any of the statements or representations made or opinions expressed by the company and for repayment of deposits/ discharge of liabilities by the company"